Harness the power of machine-learning to elevate customer QoE
the industry challenge
Wireless internet service providers face the challenge of supporting 30% year-over-year traffic volume growth and the network congestion and latency which follows along with a degraded quality-of-experience. This increased traffic volume applies constant upward pressure on network costs, customer-care expenses and churn.
the opanga solution
Opanga is the industry leader providing network QoE management and resiliency solutions which directly confront this traffic growth challenge and its impact on networks. Over the past decade, N2000 has been deployed across Tier-1 mobile operators worldwide to elevate QoE, deliver actionable network insights and improve network resiliency to support higher traffic loads on existing network hardware. Opanga has packaged this proven technology for the WISP market into a lightweight plug and play server.
care costs and churn
WISP network operators have traditionally only been able to infer customer QoE based on analytics focused solely on network element performance. Opanga’s Peregrine suite of ML QoE tools focuses on all network data flows in real time and provides detailed metrics on customer, device, traffic type, IP group, application, network element, and more. These consumer experience-driven reports allow operators to identify changes to QoE before customers do.
Network resiliency drives revenue growth
Peregrine leverages Opanga’s industry-proven machine-learning traffic optimization technology to significantly improve customer QoE. Streaming video services and applications that depend on large file downloads cause extreme degradation to customer experience. Peregrine mitigates the impact of these flows and protect your network and customer QoE.
opanga products for wiSP
Using real-time flow detection and congestion avoidance techniques, the system ensures all applications receive adequate bandwidth during peak traffic congestion. The result is a faster and more consistent network with greater capacity to support higher over-subscription ratios. This enables WISP operators to drive more sales under existing sites, while maintaining QoE, increasing revenue, and holding the line on cost.